Hello Dr. Forslund,
What a coincidence. . . minutes after we had sent you an email from our work we see you had reached out to us at home. It's just another example of the kind of thoughtful care you give your clients.
We have received the package you sent as well as Libby's ashes and paw prints. When we get home tonight there is a package waiting for us. It is a marker stone we ordered for Libby that will be used to mark the plant in our back yard that we will scatter her ashes around. We'll have our own two-person memorial for her in the next few days.
It’s been a little over two weeks since we said our tearful goodbyes to our dear Libby kitty. Although we miss her terribly and still shed an occasional tear, we also are doing well knowing that availing ourselves of your services was the best decision we could have made for Libby. It would have been very easy to turn a blind eye to what Libby was enduring with her cancer in the hopes of having her with us just a little longer. But that would have been selfish and incredibly cruel. We are grateful for the nearly 16 years of companionship and joy we received from Libby. We couldn’t have asked for more. Those first few days after she passed were the most difficult. It wasn’t until she was gone that we fully appreciated just how intertwined our daily routines were. She was definitely a fixture in our lives. There remains a void in our hearts that will probably always be there on some level. Her confident personality, easy to live with habits, weak hunting skills, miniature size, stunning looks, and even the fact that she hardly shed a hair (Paul is mildly allergic to cats) made her our perfect cat. She is irreplaceable.
We are deeply appreciative of the services you provided to us on what was one of the worst days of our lives. As horrible as the experience of losing a beloved family member is, it was made much more tolerable by you. Your kindness, sensitivity, patience, and gentle nature were not wasted on us. You quietly came into our home and gave us such great support. There was never a sense that we needed to rush through the process. Even in the midst of our emotional meltdown you remained calm and understanding. Libby was allowed to die with dignity in her own home. . . on her favorite pillow. . . surrounded by the only two people on the planet that really understood what a wonderful being she was.
Thank you for taking on such an emotionally challenging task and for doing it so well. We dread the thought that we’ll have to go through this again, but knowing your services are available when the time comes is a huge relief. We are spreading the word so that others know of the great service you provide.
Warmest regards,
Paul Salatti & Darryl Saunders
Mission Viejo