Policy on communications regarding matters that require attention

HPESC’s organizational structure is given according to our Organization Board (or “Org Board”).  This Org Board is displayed in the HPESC office and gives the names of each person who wears each organizational duty (or “Hat”).  

Differentiation of our services

It is important to differentiate between the 4 main services we provide and, understanding this, you will see how the need to schedule these in separate visits may be necessary.

Email Communications

Email is the primary mode of communications for routine matters within the office and between doctors and office personnel.

When emailing a staff or doctor, always use their email @homepeteuthanasia.com.

Please note that the @homepeteuthanasia.com email system is a domain that is for use for work related matters and that can be monitored by the HPESC executives.  For this reason, do not use your @homepeteuthanasia.com for personal/private matters.  

Communications Handlings for Urgent v/s Routine matters

Guidelines for when to call your manager or Dr. Annie outside of regular hours.

We are fortunate to have a dedicated, hard working ED who is willing to be contacted outside of hours if you need help.  However, I want to make sure that this is not being abused and that she is not being contacted for non-urgent matters.

I want to establish a guideline for what circumstances genuinely call for pulling her out of her personal time to handle work related matters.

Key words

Key: a thing that provides a means of gaining access to or understanding of something. 

Therefore, key words are very important in order to understand a subject.  If you don't understand the key words of a subject, you are liable to misunderstand things that people are trying to communicate to you and make mistakes or "appear stupid".  

Euthanasia:  See definition and description on website.