Enlightenment patter for Client Care Specialists
Enlightenment patter for Client Care Specialists
The following patter is a guideline to use to tell prospects about our service. It should never be used in a parrot-like manner, from beginning to end without engaging the prospect in conversation. The wording is carefully chosen, so you should try to stick more or less to the wording without sounding robotic. At appropriate places, ask the prospect questions that relate to what you have just said and listen to what they say and use what they say to flow back into the important points to tell the prospect about our
