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4. How to enable viewing a shared calendar on an Android phone

How to enable viewing a shared calendar on an Android phone

 

The steps vary slightly depending on your Android version and which calendar app you use, but here's the general process.

 

Make sure to add your HPESC email account to your phone first:

 

  1. Go to Settings on your phone

  2. Tap Accounts (or Passwords & accounts)

  3. Tap Add account

  4. Select the appropriate type (Google)

  5. Enter your HPESC email credentials and complete setup

3. How to enable viewing a shared calendar on iPhone

How to enable viewing a shared calendar on iPhone

 

  1. Go to Settings

  2. Scroll down to Apps

  3. Scroll to Calendar and select

  4. Click on Calendar accounts

  5. Click on your HPESC email account in Calendar accounts

  6. There should be a button that allows you to turn on “Calendars”

Go back to your calendar app on your home screen. After you did the above, you should be able to view the the calendar you joined when I sent you the invitation.

2. How to enable access to shared calendars on each computer

How to enable access to shared calendars on each computer

 

  1. Go to settings on ical

  2. Go to accounts

  3. Click on delegation

  4. Check the shared calendar

 

This needs to be done each time a calendar is added. This procedure has to be done from each computer because this is an individual computer setting, not a cloud setting.

1. How to join a shared calendar

How to join a shared calendar

 

Note:  This procedure is for doctors.  CCSes, please ignore this article.

In order for you to be able to view your appointment calendar on your device, I will send you an invitation to join a shared calendar. This email will be sent to your HPESC email.

 

  1. Open the email

  2. Click on “Join shared Calendar”

  3. This will take you to the gmail calendar on gmail. Make sure you are logged in on your HPESC email account.

Answering emails and webform submissions

Answering emails and webform submissions

We receive inquiries about our services via email on a regular basis.  If a phone number is included in the email or webform submission, call the client as soon as you see the email.  You have 95% more chances of getting a client on the phone and closing a call when you answer their on-line form submission within 5 minutes than if you wait longer.  Therefore, as soon as you notice a form or email coming through, answer it as immediately as you can.  First you try to call if the phone number is included.  If you get

HPESC Email inbox handling

HPESC Email inbox handling


When you start working for HPESC, an @homepeteuthanasia.com email will be created for you.  This is the email account that you will be using for all matters related to work.  This email is not to be used for personal business.  Your HPESC email account can be accessed by management, so you will not have privacy on that account.  

The cremation process

The cremation process

Sometimes, clients can find it difficult to understand why it “takes so long” for them to get their pet’s ashes back.  It is important for staffs and doctors to understand the process so that you don’t feel confused or thrown off when a client asks this question.

For that reason, I have created a page on our website that describes each step of the pet’s journey from the time the euthanasia is complete to the time they receive their ashes.

The cremation process

The cremation process

Sometimes, clients can find it difficult to understand why it “takes so long” for them to get their pet’s ashes back.  It is important for staffs and doctors to understand the process so that you don’t feel confused or thrown off when a client asks this question.

For that reason, I have created a page on our website that describes each step of the pet’s journey from the time the euthanasia is complete to the time they receive their ashes.

Clients requesting medication advice

Clients asking for medication recommendations

Occasionally, clients will ask for advice regarding giving medication to their pet.  There are very strict regulations regarding this and it is very important that you know exactly what to tell them.

Scheduling Off-Site Calls

Scheduling Off-Site Calls

 

Beach and Park calls can provide a very peaceful, meaningful experience for the family’s last moments with their pet. However, experience has shown that a few precautions have to be taken in order to make this a smooth visit which does not create confusion or wasted time for the doctor.

 

When we get requests for beach or park calls:

 

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